Frequently Asked Questions

Everything you need to know about our premium apparel and accessories.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

What is your return policy for clothing?

We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please use our online portal to generate a prepaid return label.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How should I care for my White Mountain Puzzles garments?

To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the internal garment label.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your location.